MQUPIN adheres to the customer first, quality first service tenet, keeping in mind the corporate mission of doing things with heart and serving with heart.
01
How to delivery the goods? Some of the country we use free E-pack to ship the order, if you couldn’t choose E-pack shipment, please choose the other shipment, like DHL, TNT, USPS, UPS, FEDEX, etc.
02
What is the shipping methods ? Most of our products are shipped by express(FedEx, DHL, TNT or UPS) to door, or by air or sea according to your order quantity. We will choose the best shipping way for you.
03
What is the warranty of your products? 2 years warranty for all hardware, offer repair kits lifetime.
04
What is the payment method for the order? We support Paypal payment and credit card payment.
05
How many days to deliver the goods? how long will it arrived? Delivery within 48 hours, EUB free shipping 7-20 days to arrive. It takes 5-7 days to ship via DHL/TNT/FEFEX/USPS/UPS, but additional freight is required.
06
Can health and beauty products send samples? Yes, we provide samples.
07
What should we do if there is damage on arrival? We we will send you a replacement for damaged goods. If you have any questions, please contact our customer service.
